Crisis Support Lines


Lifeline - 13 11 14

  • Offers Crisis Support & Suicide Prevention. Short term support for those struggling to cope, feel overwhelmed, are having difficulty staying safe or are contemplating suicide. All services offered are Anonymous

  • Phone Based Crisis Support 24hrs a day 7 days/week on 13 11 14

  • Online Crisis Support Chat 7pm-12am 7 days/week. Registration is required

  • Lifeline Text (trial service). 6pm-10pm 7 days a week. Registration is required. 0477 13 11 14


Suicide Call Back Service -1300 659 467

  • Offers support to anyone in Suicidal Crisis & Mental Distress. Services are delivered by Professional Counsellors. All services offered are Anonymous. Supports those affected by suicide. Also offers Information & Referral services

  • Phone Based Crisis Support 24hrs a day 7 days/week on 1300 659 467. Up to 30mins

  • Online Crisis Support Chat. 24hrs a day 7 days/week. Up to 30mins. Registration is require

  • Video Chat (Skype) 24hrs a day 7 days/ week. Up to 30mins. Registration is require

Beyond Blue - 1300 224 636

  • Offers short term support to anyone in Mental Distress or Suicidal Crisis. 15-20min Counselling Sessions are available with a trained mental health professional followed by referral to clinical & community services or referral to crisis intervention if required. All services offered are Anonymous

  • Phone Based Crisis Support 24hrs a day 7 days/week on1300 224 636

  • Online Crisis Support Chat 3pm to 12am. Registration Required is required

  • Email Support is offered with a response within 24hrs from a trained mental health professional. Registration is required.


Mens Line Australia - 1300 789 978

  • Offers telephone and online support, information and referral services for men. This service also offers crisis support counselling for those in Mental Distress/Suicidal Crisis. Calls are answered by a Professional Counsellor

  • Specialises in a range of issues, particularly Domestic Violence, Family/Custody/Court Issues


1300 MH CALL - 1300 64 22 55

  • This is a clinical tele-triage service that is accessible if you are experiencing Mental Distress or Suicidal Crisis. You can choose to remain Anonymous if you choose to

  • It is staffed by trained mental health clinicians who will ask a series of questions when you call to determine your needs. Anonymous service

  • A consultant Psychiatrist is available for urgent consultation 24hrs/7 days a week

  • The service also offers advice, information & support



Brook RED Warm Line - 3343 9282

  • A purely peer based service offering peer to peer support to those experiencing mental distress.

  • Non-crisis peer support phone line is available on Monday through Friday from 5pm-9pm

  • Offers peer support & self-help strategies to those in mental distress


QLife - 1800 184 527

  • A peer supported non-crisis LGBTIQA+ counselling & referral service for those experiencing poor mental health, psychological distress and/or other factors impacting health and wellbeing.

  • Phone Support Service is offered 7 days/week from 3pm-12am

  • Web Chat is offered 7 days/week from 3pm-12am -

Alcohol and Drug Information Service - 1800 177 833

  • The Alcohol and Drug Information Service (ADIS) is a Queensland state-wide service. ADIS provides a free anonymous 24 hour/7 day telephone counselling, information and referral service for anyone with concerns about their own or someone else’s use of alcohol or other drugs. We provide:

    - an opportunity to discuss your own situation and concerns with someone who understands and can help

    - information about alcohol and other drugs including written resources

  • options and referral to appropriate treatment services or further assistance

  • consultancy service for health and related professionals.

  • Counselling Online -

  • Support for people affected by alcohol & other drugs. The smallest step can make a difference so let us help you today!

  • Free drug & alcohol counselling 24/7

SANE AUSTRALIA – 1800 187 263

  • Talk to a mental health professional (weekdays 10am-10pm AEST).

  • The SANE Help Centre provides the information, guidance, and referrals you need to manage mental health concerns.

  • Get in touch via this form or email

  • Forums available

PANDA National Helpline - 1300 726 306

  • (Mon to Fri, 9am - 7.30pm AEST/AEDT)

  • PANDA - Perinatal Anxiety & Depression Australia supports women, men and families across Australia affected by anxiety and depression during pregnancy and in the first year of parenthood.

  • PANDA operates Australia’s only National Helpline for individuals and their families to recover from perinatal anxiety and depression, a serious illness that affects up to one in five expecting or new mums and one in ten expecting or new dads.


Butterfly Foundation for Eating Disorders - 1800 33 4673

  • We're open 8am – midnight AEST, seven days a week.

  • Free support for anyone in Australia concerned by an eating disorder or body image issue.

  • Our qualified counsellors are experienced in supporting people affected by an eating disorder with information, counselling, and guidance on treatment options.


Griefline - 1300 845 745

  • Midday to 3am AEST, 7 days a week

  • Use their 24/7Online Counselling Service -

  • GriefLine Community and Family Services Inc. (GriefLine) listens, cares and supports people experiencing loss and grief, at any stage in life. They manage Australia’s only dedicated loss and grief national telephone counselling service.

  • They provide anonymous support and specialist counselling services to individuals and families.

  • All calls are confidential and free.

Open Arms - Veterans & Families Counselling – 1800 011 046

  • 24 hr a day phone support for veterans and their families.

  • Open Arms provides professional, confidential service, with 24/7 support available to all current and ex-serving ADF members and their families


Parentline - 1300 301 300

Diverse Voices - 1800 184 527

  • Peer counselling service for gay, lesbian, bisexual, transgender and intersex people and their families and friends.

  • Phone support available from 3pm to 12am


Harmony Place - 3848 1600

  • Mental health services for culturally and linguistically diverse people and communities.

  • Veterans and Veterans Families Counselling Service 1800 011 046

  • Counselling and group programs for Australian veterans, peacekeepers and their families.


ARAFMI - 1800 351 881

  • Support for family, friends and carers of people with mental illness.


MINETWORKS - 1800 985 944

  • Connects you to an experienced mental health worker to find information and support.

  • Phone 1800 985 944 or go online at